Shipping

Shipping and Order Preparation Information

All shipments are typically delivered within the indicated timeframe, keeping in mind that delivery times are estimates, calculated from when the order status changes to "Shipped".

If the product is personalized, one additional day will be added to the delivery timeframe.

IMPORTANT!During peak periods, such as Black Friday and the Christmas holidays, shipping companies often experience increased workloads, which can lead to delivery delays. We apologize for any inconvenience.

PENINSULAR SPAIN AND PORTUGAL

BALEARIC ISLANDS

CANARY ISLANDS, CEUTA AND MELILLA

EUROPE - ZONE 1

GERMANY – AUSTRIA – BELGIUM – ITALY – LUXEMBOURG – FRANCE

EUROPE - ZONE 1+

UNITED KINGDOM

EUROPE - ZONE 2

DENMARK – IRELAND – SLOVAKIA – SLOVENIA – HUNGARY – POLAND – CZECH REPUBLIC

EUROPE - ZONE 3

BULGARIA – ESTONIA – LATVIA – LITHUANIA – ROMANIA – CROATIA – SWEDEN – GREECE – FINLAND

EUROPE - ZONE 3+

SWISS

EUROPE - ZONE 4

BOSNIA

EUROPE - ZONE 4+

NORWAY - SERBIA

ORDER PREPARATION:

Preparation Time: All orders are prepared Monday through Friday, from 8:00 a.m. to 2:00 p.m. Orders placed outside of these hours will be processed the next business day.
Holidays: Orders placed on public holidays (Spanish national holidays, Andalusian regional holidays or local holidays in San Fernando, Cadiz) will be processed on the next business day.
Order tracking: Once your order changes to the "Shipped" status, you will receive an email with your tracking number and a link to track it on the carrier's website (CTT, Correos, GLS or Seur).
Returns: If you wish to make a return, please visit our Returns Policy to find out how to proceed.

EUROPEAN CUSTOMS - ZONE 1+ - ZONE 3+ - ZONE 4+Shipping costs do not include duties, taxes (VAT), or customs clearance fees. These charges are the sole responsibility of the buyer and will be collected upon arrival of the package. Rinat Store is not responsible for any customs holds or fees. Delays caused by customs will not be grounds for order returns.