Shipping

Shipping and Order Preparation Information

All shipments are typically delivered within the indicated timeframe, keeping in mind that delivery times are estimates, calculated from when the order status changes to "Shipped".

If the product is personalized, one additional day will be added to the delivery timeframe.

IMPORTANT!During peak periods, such as Black Friday and the Christmas holidays, shipping companies often experience increased workloads, which can lead to delivery delays. We apologize for any inconvenience.

PENINSULAR SPAIN AND PORTUGAL

BALEARIC ISLANDS

CANARY ISLANDS, CEUTA AND MELILLA

EUROPE - ZONE 1

GERMANY – AUSTRIA – BELGIUM – ITALY – LUXEMBOURG – FRANCE

EUROPE - ZONE 1+

UNITED KINGDOM

EUROPE - ZONE 2

DENMARK – IRELAND – SLOVAKIA – SLOVENIA – HUNGARY – POLAND – CZECH REPUBLIC

EUROPE- ZONE 3

BULGARIA – ESTONIA – LATVIA – LITHUANIA – ROMANIA – CROATIA – SWEDEN – GREECE – FINLAND

EUROPE - ZONE 3+

SWITZERLAND

EUROPE - ZONE 4

BOSNIA

EUROPE - ZONE 4+

NORWAY - SERBIA

ORDER PREPARATION:

Preparation Schedule: All orders are prepared Monday through Friday, from 8:00 a.m. to 2:00 p.m. Orders placed outside of these hours will be processed the next business day.
Holidays: Orders placed on holidays (Spanish national holidays, Andalusian regional holidays, or local holidays in San Fernando, Cádiz) will be processed on the next business day.
Order Tracking: Once your order status changes to "Shipped", you will receive an email with your tracking number and a link to track it on the carrier's website (CTT, Correos, GLS, or Seur).
Returns: If you wish to make a return, please visit our Returns Policy for instructions.

EUROPEAN CUSTOMS - ZONE 1+ - ZONE 3+ - ZONE 4+Shipping costs do not include duties, taxes (VAT), or customs clearance fees. These charges are the sole responsibility of the buyer and will be collected upon arrival of the package. Rinat Store is not responsible for any customs holds or fees. Delays caused by customs will not be grounds for order returns.